SAP Software Maintenance

Extend Technologies provides SAP software maintenance services to more SAP sites in Australia than any other company except SAP Australia itself!

Extend provides our valued customers with a choice between SAP Standard Maintenance and SAP Enterprise Maintenance.

SAP Standard Maintenance provides basic support features including legal updates, problem resolution, knowledge transfer and quality management to keep SAP systems running.

SAP Enterprise Maintenance contains all features of SAP Standard Maintenance and additionally focuses on business continuity, business process improvement, protection of investment and accelerated innovation, and reducing total cost of ownership (TCO) of a customer's IT landscape.

The following table shows a comparison of which services and benefits are offered:

SAP is our business! Taking advantage of our large technical support and service organisation allows you to focus specifically on your core business.

Our employees are highly experienced specialists who are experts on the latest technologies and all SAP products. We are able to provide you peace of mind for today and tomorrow.

Further information can be accessed using the following links:

Overview of Services within SAP Enterprise Maintenance

What is Enterprise Maintenance - Presentation to Executives

SAP Maintenance Quick Guide - Tiered Model for More Support Options

SAP Enterprise Maintenance - "The Next Generation"
** requires a valid SAPNet login

SAP Enterprise Maintenance - Helping Customers Generate Value
** requires a valid SAPNet login

SAP Enterprise Maintenance for BusinessObjects

Top 5 Reasons to choose SAP Enterprise Maintenance - Protect and Grow your SAP Investment

Extended Maintenance for SAP Enterprise Support Customers
** requires a valid SAPNet login

(** If you do not have a SAPNet login - please contact support@extendtec.com.au)

Press Releases:

Walldorf - January 14, 2010 - Expansion of SAP's Support and Maintenance Portfolio (WebMessage).

Walldorf - January 14, 2010 - SAP Expands Maintenance and Support Portfolio, Offering Choice, Predictable Pricing and Best Value to All Customers Globally